On an android device, when you share the app or send a report you have the option to use that method once or set it to be a default.

Now if you accidentally clicked "always" and you want to see the other methods, you need to clear that default setting.

  1. The easiest way is go on your phone's settings and search for "App Info".
  2. Then find the app that you set to default. For example if you said, Gmail should be default, then look for Gmail in the "App Info" screen
  3. Then choose that app and click on "Open by default"
  4. Now all you have to do is clear that setting. Now when you share again, you get the prompt

Now, you may have chosen "Copy to clipboard" by default and since there is no app info for this, you need to go to "Google Drive's" app info to clear the default. It's very odd, we know.


If these instructions don't work for you. Give us a chat because we may have never seen your specific device.


So the next you are sharing a LINK, please make sure to choose "JUST ONCE" as the picture shows, otherwise, you will need to reset it every time.



One Galaxy S7 and Galaxy S8 the phone does not ask you whether you want to use the method once or always. To enable that, please visit this page and learn all about the new settings: https://www.howtogeek.com/305364/how-to-stop-the-galaxy-s7-and-s8-from-setting-default-apps-automatically/