Troubleshooting
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Oops Calculators seems disconnected!
If you see this message, there could be several reasonsYour API key has been archivedYour account is suspendedYour trial has expired If you ...
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The current domain www is not assigned
If you see this message, there is a 99.99% chance that it's telling you the truth. This is because the domain the calculators see differs fr...
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This domain is reserved. Please contact us
You may have seen this error when creating an embed code.This is because certain domains have been identified as non-personal domains and ma...
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Result Box goes under your website menu
Depending on the size of your navigation bar, you may see the result box go underneath it. Just update the script and add 100px f...
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Hard Refresh your browser
Mac Chrome: Hold Command + Shift + R Safari: Hold Option + Command + EFirefox: Hold down Command, Shift and the ‘R’ key. Windows...
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Expanding Compare Tool
If you encounter the compare tool expanding without limit, add the following data key to the script and set the maximum width for the compar...
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Pop-up Window Cut-off
If your web calculator's pop-up window looks cut-off and unable to scroll the web page here is the fix for that. In the o...
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Result Box (right side) is not sticky as you scroll through the input section
The result section of the calculators is meant to be sticky by default. If this is not working, it's usually because your website CSS has tu...
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